Terms of Use

1. ACCEPTANCE OF TERMS

Welcome to Memphis Detox Specialists - Addiction Treatment & Recovery Helpline. By accessing this website, calling the helpline at (901) 640-3377, or using any services provided, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please discontinue use of this website and services immediately.

2. SERVICE DESCRIPTION

Memphis Detox Specialists operates as a third-party matching service that connects individuals seeking addiction treatment with partner treatment facilities. Key points about the service:

• This is NOT a treatment center or medical facility
• No direct treatment, therapy, or medical services are provided
• The service functions as a referral and information resource
• No physical office location is available; all services are conducted remotely
• Partner facilities are independently operated and not owned by this service

3. PAID ADVERTISER DISCLOSURE

All treatment centers receiving calls from this service are paid advertisers. This means:

• Treatment facilities pay advertising fees to be included in the referral network
• Calls to specific treatment centers will be routed directly to those facilities
• General helpline calls are answered by treatment providers who are paid advertisers
• Call routing is influenced by advertising relationships with treatment facilities
• No commissions are received based on which specific treatment provider is chosen

4. NO COST TO CALLERS

There is no cost to individuals for calling the helpline or receiving consultation services. The service is funded by advertising fees paid by treatment facilities. However:

• Treatment costs at referred facilities are the responsibility of the individual
• Insurance coverage and payment options vary by facility
• Standard telephone or data charges may apply based on your carrier

5. NO OBLIGATION

Calling the helpline or receiving information about treatment facilities creates no obligation to enroll in any treatment program. Individuals are free to:

• Choose any treatment facility, whether referred by this service or not
• Decline any recommendations provided
• Seek additional opinions or resources
• Discontinue contact with the service at any time

6. NOT MEDICAL ADVICE

Information provided through this website and helpline is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Important disclaimers:

• Specialists are not licensed medical professionals and cannot provide medical advice
• Information should not replace consultation with qualified healthcare providers
• Individual medical conditions require evaluation by licensed professionals
• In case of medical emergency, call 911 immediately
• For suicide prevention support, call 988 (Suicide & Crisis Lifeline)

7. ACCURACY OF INFORMATION

While reasonable efforts are made to provide accurate and up-to-date information about treatment facilities, this service cannot guarantee:

• The accuracy or completeness of facility information
• Current availability of beds or admission capacity
• Specific treatment outcomes or success rates
• Continuing accreditation or licensure of facilities

Individuals are encouraged to independently verify facility credentials, licensure, and services before enrollment.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Memphis Detox Specialists and its affiliates, employees, and agents shall not be liable for:

• Actions or omissions of any treatment facility referred
• Quality of care provided by third-party treatment centers
• Treatment outcomes or results
• Any indirect, incidental, consequential, or punitive damages
• Loss of data, revenue, or profits
• Website interruptions, errors, or technical issues

Maximum liability for any claim shall not exceed the amount paid (if any) for services.

9. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of Memphis Detox Specialists or its content suppliers and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

Permitted Uses:

• Personal, non-commercial viewing of website content
• Printing single copies for personal reference

Prohibited Uses:

• Copying, reproducing, or republishing content without written permission
• Using content for commercial purposes
• Modifying or creating derivative works
• Removing copyright or proprietary notices

10. USER CONDUCT

Users of this website and services agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Not use services for unlawful purposes
• Not interfere with or disrupt website functionality
• Not attempt to gain unauthorized access to systems or data
• Not transmit viruses, malware, or harmful code
• Not harass, threaten, or abuse staff or other users

11. THIRD-PARTY LINKS

This website may contain links to third-party websites not controlled by Memphis Detox Specialists. These links are provided for convenience only. This service:

• Does not endorse or make representations about third-party sites
• Is not responsible for content, privacy practices, or terms of third-party sites
• Encourages users to review terms and policies of any external sites visited

12. PRIVACY AND CONFIDENTIALITY

Personal information is handled according to the Privacy Policy. Key privacy points:

• All calls are confidential
• Personal information is protected with appropriate security measures
• Information may be shared with treatment facilities for admission purposes (with consent)
• Full details are available in the Privacy Policy

13. DISCLAIMER OF WARRANTIES

This website and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties of uninterrupted or error-free operation
• Warranties regarding security or freedom from viruses

14. INDEMNIFICATION

Users agree to indemnify, defend, and hold harmless Memphis Detox Specialists, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including attorney fees) arising from:

• Violation of these Terms of Use
• Violation of any rights of third parties
• Use or misuse of website or services
• Breach of any representations or warranties made

15. MODIFICATIONS TO TERMS

Memphis Detox Specialists reserves the right to modify these Terms of Use at any time. Changes become effective immediately upon posting to the website. The "Last Updated" date indicates when revisions were made. Continued use after changes constitutes acceptance of modified terms.

16. TERMINATION

This service reserves the right to terminate or suspend access to the website or services at any time, without notice, for any reason, including but not limited to violation of these Terms of Use.

17. GOVERNING LAW AND JURISDICTION

These Terms of Use are governed by the laws of the State of Tennessee, without regard to conflict of law provisions. Any disputes shall be resolved in the courts located in Memphis, Tennessee. Users consent to the jurisdiction and venue of these courts.

18. SEVERABILITY

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between users and Memphis Detox Specialists regarding use of the website and services.

20. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms of Use, contact:

Memphis Detox Specialists
Phone: (901) 640-3377
Email: [email protected]
Location: Memphis, TN

21. ADDITIONAL RESOURCES

For additional addiction treatment information and resources, visit:

• SAMHSA National Helpline: 1-800-662-HELP (4357)
• SAMHSA Treatment Locator: findtreatment.gov
• Suicide & Crisis Lifeline: 988
• Florida Residents: myflfamilies.com